Last updated: 30 November 2015
Sing Up ("us", "we", or "our") is committed to protecting the privacy of our users and maintaining the security of any personal information received. We strictly adhere to the requirements of the data protection legislation in the UK.
The purpose of this statement is to explain what personal information we collect on www.singup.org (the “Site”, or “website”) or any other sites or services owned by Sing Up (e.g. www.singupawards.org) (“Services”) and how we may use the submitted information.
Collection and use of personal information
When you register with Sing Up or purchase Membership, we ask you for personal information about yourself and/or your school/organisation, which may include, but is not limited to name, address, email address, job title, interests, country, pupil role number, or local authority. We may use this information to provide you with service related notices (including any notice required by law) and we may also send you marketing related information about Sing Up's latest initiatives. If you don’t wish to receive marketing related information you can opt out by following the links provided in the message or by updating your preferences in your My Sing Up area. If you choose to contact us via email we may retain a record of the conversation as well as the email address.
Service Providers & Partners
We use other third parties (such as our longstanding web/digital developers and payment processing companies such as Sage UK, Barclaycard etc.) in order to administer & enhance your Sing Up Membership. We only share the necessary information for the third party to provide that service.
We also work with Music Education Hubs and local Music Services, providing statistical information to further the advancement of music education provision. In doing so we may share information about our member schools’/organisations’ general usage of Sing Up resources but no data will be shared that identifies a specific individual user without the express permission of that user.
We do not sell, rent or exchange personal information with any third party for commercial reasons unless with your express permission.
Collection and use of general information
Whenever you visit our Site and Services we record information your browser sends (“log data” or “server logs”). This information may include, but is not limited to your Internet Protocol (IP) address, browser type and version, date, time and duration of your visit, webpages you visited. We may use this information to better inform the use of our Site and Services in order to improve our offer and systems.
Cookies are very small data files a website you visit saves on your computer or mobile device for identification purposes for a limited period of time. Cookies do not collect information which personally identifies you, but collect general information such as your activity on a website to help tailor your user experience on this website.
- Essential cookies: These cookies are strictly necessary for the operation of our website to enable you to move around and use its features. These cookies enable you to access the logged in and secure areas of the website.
- Performance cookies: These cookies are mainly 3rd party cookies and allow us to see how many visitors we are getting, how they found us, and what they are doing on the website. This allows us to improve the website by reviewing things such as how quickly our users are able to find the content and resources they are looking for.
- Functionality cookies: These cookies are used to enable 3rd party functionality so that you can share items of interest, or become a fan of our social media profiles. We also sometimes use video embedding, to enhance your experience of content on our site.
- Targeting/Advertising cookies: These cookies are mainly 3rd party cookies and may remember the services and site your device has visited, as well as your location, in order to deliver messages and promotions more relevant to you and your interests.
Links to other Sites
We follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access in accordance with the UK data protection legislation. We would like to advise that no method of transmission of information over the internet and electronic storage can be 100% secure, and although we use generally accepted industry standards to protect your data, we cannot guarantee the absolute security of the collected data.
In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us.