Customer Support Assistant, London
We're looking for a proactive, creative and collaborative team player with great communication skills and commitment to providing exceptional customer service. You will be part of a friendly team in a busy digital music education business where teamwork and creative collaboration are the order of the day.
You will have a key role in supporting customers on the phone, by email, and in supporting the wider staff team across the business. This role will give you an unparalleled opportunity to develop new skills and learn about different aspects of operations within a small business because we will train you as you go!
In an ideal world the successful candidate will also have some design skills and be able to create digital and print materials (using Adobe Creative Suite or similar). You will also be required to prepare regular customer service reports for the management team.
To apply, please send in your CV with a covering letter to firstname.lastname@example.org explaining your suitability for the role and demonstrating how your skills and experience match the job specification.
Closing date: 5pm, 31 January 2020
Download the full job specification