A: As a Sing Up School/Organisation Member you will receive one copy of the Sing Up Magazine with your Membership. If you wish to receive more than one copy, you can buy another subscription through our Sing Up shop.
If you are an Individual and want to add the Magazine subscription, you can do so at the point for ordering Membership, or can add it as an extra through the Sing Up shop.
A: Every song in the Song Bank has a melody line version of the score, which shows the lyrics, melody line and chord symbols of the song.
We’ve provided these instead of lyric sheets, as you can use them in exactly the same way, whilst also following the rise and fall of the melody line against the lyrics as you sing.
You can also display the lyrics in whiteboard mode.
A: In order to download, you first need to be a Sing Up Member, and then make sure that the songs you want to download are in your Sing Up Library or that you have enough download credits to unlock them from the Song Bank.
Download credits can be purchased at any point during the year through our Sing Up shop.
Find out more by watching our video tutorial.
A: It's worth checking that your volume and sound settings are set so that you can hear sounds from other websites or CDs. If you still can’t hear the songs, it might be because you need the latest version of Adobe Flash Player, and even a browser upgrade. Adobe Flash Player is free and safe to download, and you can find it here.
A: Make sure you are logged in, as you will not be able to add songs to your Favourites otherwise.
If you are still experiencing problems, please contact us. Select 'Song Bank user problems' for the subject line. In the body of the email please include the full details of the problems you are experiencing, as well as your full name, and the name of the school/organisation you are from.
A: There are literally hundreds of songs in our Song Bank. We want you to have easy access to the songs that you feel are relevant to your lessons - or even those you personally like!
The Favourites allow you to save all the material related to a song directly to your computer for use in the classroom. Once you have searched and found the required song simply add a song to your library by clicking on the Add to Favourites icon.
If you are the first person to save a song which is not in the school's favourites, the song will automatically be added to the school's favourites, allowing you to share with your colleagues.
A: To find a song you can:
If you are still not able to locate a song, it's possible we don't currently have it. If you would like to recommend a song for inclusion in the Song Bank, contact us!
A: There are a range of playing devices for computers to play audio tracks. If your version of Windows Media Player shows an error message when you try and play a song you have downloaded, try opening the song with iTunes.
You can download iTunes for free here: iTunes.
A: Sing Up has been an invaluable resource for trainee teachers, and we recommend students sign up as an Individual Sing Up Member or speak to their college or university about taking up Membership for the whole organisation.
A: It's easy to change your email address. To do so, please log in and click on My Sing Up > Details.