FAQs

FAQs:

Q: How do I find out who my local Sing Up Provider is?

A: Soon, we will provide a listing of all local Sing Up Local Providers in the Training Area.
Q: I don’t want to pay for membership. Is it still worth me registering between now and April 2012?
A: Yes! We want you to see what we have to offer! All non-paying website visitors will be able to access:
- News & Success Stories
- Limited additional content
- 30 second audio samples of songs
- Promotional video clips
- Information about training courses near you
Q: What can I still get for free if I don’t pay for membership?
A: From April 2012, all non-paying website visitors will be able to access:
- News & Success Stories
- Limited additional content
- 30 second audio samples of songs
- Promotional video clips
- Information about training courses near you
Q: Do schools or individual teachers register?

A: Previously, individual teachers and those associated with schools were able to register themselves. Now, a representative from the school will register, which will allow the whole school unlimited users/logins. As an individual user, you will still be able to customise your Sing Up experience, star your favourites and create playlists, just as you always have.
Q: What does the new membership model mean for my Sing Up access?

A: As a registered Sing Up user, you will still be able to access the Sing Up site until the launch of the membership scheme in April 2012, after which, access will be limited or restricted to members only. To make sure you get a discounted rate if you are working in a school, take advantage of our Early Bird Discount.
Q: Will I need to re-register?

A: By April 2012, everyone who wants full access to Sing Up will need to purchase Sing Up membership. However, we will be able to provide limited access to the website to all current registrants. Your details will automatically stay on our system so there will be no need for you to re-register. For help with choosing your membership package, please visit our homepage.
Q: Will there still be a Parent/Other user-type?

A: We are still finalising the exact offer for each customer. Previously, even when parents and other users have wanted to have complete access to the Sing Up resources, they have had limited access due to our funding restrictions. From April 2012, anyone in England who wants to pay for Sing Up membership will be able to, and this includes parents, carers and families who want to sing with their children, and other users. There will also be the option for Visitors to get basic access to all that Sing Up has to offer, and other registration options.

To ensure you are kept up-to-date on these developments, please register with Sing Up, and mark that you are happy to receive emails from us (these are occasional and from Sing Up only).
Q: Can Rest of World users pay for membership?

A: Unfortunately, we are under the same restrictions regarding copyright as before, and currently Rest of World users can’t pay for membership. However, we would love the whole world to be able to sing with us, and we are looking into broadening our offer in the future. We have repeatedly heard from our international users that they would like to be able to access the all that Sing Up has to offer, so though thorough investigation into this area is complex, it is something on the agenda for future exploration.

To ensure you are kept up-to-date on these developments, please register with Sing Up, and mark that you are happy to receive emails from us (these are occasional and from Sing Up only).
Q: Can schools outside of England but in the UK register now?

A: We are currently reviewing our ability to allow users outside of England access to Sing Up’s fantastic offer and resources. To ensure you are kept up-to-date on these developments, please register with Sing Up, and mark that you are happy to receive emails from us (these are occasional and from Sing Up only).
Q: Can anyone pay for Sing Up access now?

A: From April 2012, anyone in England will be able to pay for Sing Up membership. We are currently reviewing our ability to allow users outside of England access to Sing Up’s fantastic offer and resources. To ensure you are kept up-to-date on these developments, please register with Sing Up, and mark that you are happy to receive emails from us (these are occasional and from Sing Up only).